FREQUENTLY ASKED QUESTIONS
Here are the answers to some of the questions we get asked more often. If there is anything else you would like to know that is not covered here, please drop us a line and we will get back to you shortly.
IS MULTILATERAL A TRANSLATION AGENCY?
Multilateral is not a translation agency. It is a professional services company with a strong emphasis in languages and cross-cultural communication run by its owner and lead interpreter, Cecilia Lipovsek.
However, as I can only be in one place at any given time, I sometimes rely on my selected network of trusted colleagues and strategic partners both in Latin America and in Britain to ensure my clients receive the world-class service they deserve.
WHAT IS THE PROCESS TO WORK WITH Us LIKE?
Working with us is very simple. It only takes 3 steps:
- Choose the best proposal for your needs.
- Request and confirm your quote.
- Work your magic while we work ours!
WHAT IS THE SAVVY COMPANION™?
THE SAVVY COMPANION™ is what makes Multilateral unique; a combination of cross-cultural communication skills, outstanding general knowledge, deep understanding of business etiquette and international protocol, superb people skills, and an ad-hoc local host advice that underpins everything we do.
Verbal expression accounts for about 7% of what is communicated when two or more people interact. Language interpretation deals with that 7%, THE SAVVY COMPANION™ deals with everything else.
WHAT IS THE SAVVY TERP™?
THE SAVVY TERP™ is a series of business-minded, practical, online programmes for fellow professional, qualified conference and business interpreters of all languages to help them go from being just another drop in the (digital) ocean to approaching their work as solopreneurs with a purpose and in their own style.
WHY ARE THERE NO CLIENTS LISTED ON YOUR WEBSITE?
We purposely do not list any client names or their logos on my website. This is to protect their confidentiality as well as that of the events and projects we assist them with.
Those whose comments about our work are featured as testimonials have given us their express consent and authorisation.
Let’s Connect Worlds
Make linguistic and cultural barriers disappear with our culturally-sensitive approach to translation, interpreting, and communication.